Travel Disruption Updates

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View the latest updates and alerts automatically submitted by our supplier partners.

Search by service category, crisis or view all of the latest updates, the choice is yours.  You can also review updates from the past if you want to access archive information to review how you or a chosen supplier reacted in a crisis. 

Choose to register for an email notification to be alerted whenever a new update is received into the ITM Phoenix system.




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  1. UK Adverse Weather

    02 Mar 2018
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Neither ITM nor Advantage Business Travel Centres will be held responsible for the validity of information posted by users on the user-generated sections of this site. Whilst we make every effort to check information provided we strongly recommend that you undertake all normal due diligence checks on any information on which you may act. By accessing the site you are agreeing to waive any right to hold ITM or Advantage Business Travel Centres liable for any errors, omissions or falsehoods posted by users.

Send us an update

Born out of the Volcanic Ash Crisis, Phoenix was created by ITM and Advantage in response to the identified need for a more co-ordinated effort and improved communication between buyers, intermediaries and suppliers at times of crisis and severe travel disruption.

Communicating your updates via Phoenix is very simple and absolutely FREE!

So whether you are an airline, rail operator, airport or other supplier of business travel travel services, please ensure you are communicating your disruption updates here.

Contact us for further details.