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VSbulletin 045 – UPDATE Adverse Weather Disruption – USA East Coast

11:04AM
12 Mar 2018

VSbulletin 045 – UPDATE Adverse Weather Disruption – USA East Coast

We need to let you know that due to the weather conditions on the East Coast of the USA we are offering customers travelling to, from or through the below destinations on 13 - 14 March 2018 options to rebook to a later date or re-route via another gateway if travelling onward.
Date
To/From/Through
13 - 14 March 2018
Albany (ALB)
Allentown (ABE)
Bangor (BGR)
Boston (BOS)
Burlington(BTV)
Hartford (BDL)
Manchester (MHT)
New York Kennedy (JFK)
New York LaGuardia (LGA)
Newark (EWR)
Newburgh (SWF)
Philadelphia (PHL)
Portland (PWM)
Providence (PVD)
Scranton (AVP)
White Plains (HPN)

We are offering customers travelling to, from or through these routes, the option to rebook onto a flight on a later date at no extra charge.
Rebooking Policy:
1) Rebook for travel up to 17 March 2018
• Rebook the same booking class on the new date if available until 17 March 2018.
• If the original booking class is not available, re-book the next available booking class within the same cabin (no additional collection or change fee will be charged).
• Only rebook on VS or VS/DL codeshare.
• Update the SI field with the following information:
SI FOC DATE CHANGE DUE TO EAST COAST WEATHER
• Please reissue tickets to include “SI FOC DATE CHANGE DUE TO EAST COAST WEATHER”. In the endorsement box and where supported precede the fare calculation with an "I-".
2) Reroute for travel until 17 March 2018
• Rebook the same booking class on the new date/route if available until 17 March 2018.
• If the original booking class is not available, rebook one that is and re-fare the booking.
• Only rebook on VS or VS/DL codeshare.
• Reroute only applicable on unused tickets. The customer will need to pay any additional fare and taxes.
• Update the SI field with the following information:
SI REROUTE CHANGE DUE TO EAST COAST WEATHER
• Please reissue tickets to include “INVOL REROUTE DUE TO EAST COAST WEATHER”. In the endorsement box and where supported precede the fare calculation with an "I-".
Tickets must be re-issued and rebooked and travel must be no later than 17 March 2018.
Refunds – will be as per the fare conditions of the ticket.

For the most up to date information on any forth coming disruptions, please visit our website: http://virginemail.chtah.com/a/hBapli-B8aaHUB9l2PXNssA4-xR/vatp2
For the most up to date information on any forthcoming disruptions, please visit our website: http://virginemail.chtah.com/a/hBapli-B8aaHUB9l2PXNssA4-xR/vatp2.
For Delta’s up to date information please visit Delta Pro: http://virginemail.chtah.com/a/hBapli-B8aaHUB9l2PXNssA4-xR/vatp3
If you have any questions about VS operated flights, please contact Sales Support at mailto:sales.support@fly.virgin.com or on +44344 2097705.
For all other VSbulletin information, please visit:- http://virginemail.chtah.com/a/hBapli-B8aaHUB9l2PXNssA4-xR/vatp4











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